Effective October 1st, 2025, the IT Software Adoption team has become the IT Change Management Office (CMO).
What is Change Management?
When a change, such as a new process or software, comes to DU, the CMO focuses their efforts on the people side of change and making sure we provide the communication and training resources to guide people successfully from their current way of doing things to the new way.
The goal of the Change Management Office is to assist and encourage the DU community to fully utilize all technologies offered and supported by Information Technology by being key players in institutional rollout of new features and systems, organizing and creating application support resources, managing communications, and creating training resources for IT-supported applications.
You can find us:
- Managing IT communications and change management activities for enterprise-wide technology implementations
- on best practices for change management and training in IT and across the University
- Curating the Software Catalog to keep the community up to date on available software
- Providing regular training opportunities on IT-managed technology
Resources Managed by the IT Change Management Office
- Software Catalog: Our most up-to-date list of IT-approved technology. Each available software links to a page with details, instructions for getting started, and training resources.
- : Video recordings of past trainings and webinars stored in DU鈥檚 MediaSpace.
- : Live training opportunities to learn in real time.
- Technology Solution Center: The Technology Solution Center (TSC) is a technology inquiry routing and review process that lives within IT. When a department, employee or student has a business or academic need that can be solved by technology, they should contact the TSC.
- IT Quick Guide: A brief list of the most important IT resources for employees at DU.
Contact Us
To reach the IT Change Management Office, submit the 听through ServiceNow.
听