Duo Multi-Factor Authentication
What is Duo Multi-Factor Authentication (MFA)?
What is Duo Multi-Factor Authentication (MFA)? The Â鶹Çø provides Duo security to help students, faculty, and staff protect themselves—and the University—against cybercrime. Duo Multi-Factor Authentication enhances security by adding a second layer of authentication to your login. Duo is stronger than a password alone because it uses two factors to confirm your identity: something you have (such as your phone or device) and something you know (your password).
Duo MFA is required for all employees, students, special community members, and DU users who access Office 365 email and applications, VPN, or any other services protected by Duo MFA.
Initial Instructions for Setting up Duo
When you log in to your account for the first time using a newly created DU email and an activation link from DU IT, you’ll be prompted to set up Duo MFA. Follow the on-screen instructions to complete the setup.
When prompted, download the Duo Mobile app from the iOS App Store or Google Play Store. It’s the easiest and fastest sign-in method available.
Need help setting up Duo for the first time? Please reference our knowledge base:Ìý
I have a new phone, or my Duo app is “disabledâ€
On your computer, open a web browser and go to the website my.du.edu and log in with your DU email and password.
When the Duo menu appears, click Other options at the bottom of the window, then select Manage Devices.
Click Call Me to approve your login and proceed to the Manage Devices menu. Then click I have a new phone and follow the on-screen steps to set up your new device.
Need help setting up Duo on a new phone? Please reference our detailed guide:
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